However, many users faced issues on Thursday despite having the most cutting-edge devices and software on hand. There was an expectation before the certificate expired, Helme said, that the problem would be limited to gadgets and devices bought before 2017 that use the Let's Encrypt digital certificate and haven't updated their software.
It's clearly not going smoothly," he added. "This issue has been going on for many hours, and some companies are only just getting around to fixing it, even big companies with a lot of resources. "So many people have been affected, even if it's only the inconvenience of not being able to visit certain websites or some of their apps not working," Helme said. At least 2 million people have seen an error message on their phones, computers, or smart gadgets in the past 24 hours detailing some internet connectivity problems due to the certificate issue, according to Scott Helme, an internet security researcher and well-known cybersecurity expert. Tech giants - such as Amazon, Google, Microsoft, and Cisco, as well as many smaller tech companies - were still battling with an endless array of issues by the end of the night. Thursday night the Washington Examiner describes what happened when the big day arrived: They have also kept a running forum thread open on this issue with fairly quick responses, Nikkel added. The expiring certificate was issued by Let's Encrypt - though ZDNet notes there's been lots of warnings about its pending expiration:ĭigital Shadows senior cyber threat analyst Sean Nikkel told ZDNet that Let's Encrypt put everyone on notice back in May about the expiration of the Root CA Thursday and offered alternatives and workarounds to ensure that devices would not be affected during the changeover. "The expiration of a key digital encryption service on Thursday sent major tech companies nationwide scrambling to deal with internet outages that affected millions of online users," reports the Washington Examiner.
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